Cadent ignites seamless connections between brands, publishers & consumers. Our predictive AI orchestrates outcomes on any platform customers are on, across any media they consume & at any stage of the journey. To learn more, please visit Cadent.com.

We are currently looking for a Programmatic Operations Manager to support programmatic monetization on our SSP and deliver top performance for our advertisers. This role will take part in all aspects of pre and post-sale of programmatic activity. This includes aggregating premium supply and data sets, setting up PMPs/private marketplace deals, optimizing performance, troubleshooting any issues, identifying upsell opportunities and conducting post-campaign performance wrap reports.

About You:

• You are analytical and enjoy problem solving
• You love working cross functionally to support clients and achieve their objectives
• Your goal is to grow within a cutting-edge programmatic technology platform
• You enjoy the AdTech industry and have a comprehensive understanding of the AdTech landscape

What you will do:

• Work across teams to lead onboarding, activation, optimization and support of key clients within the Cadent SSP’s marketplace
• Provide high level of customer service with effective communication, timely responses to requests, and proactive resolutions to potential issues
• Monitor day-to-day activity and revenue trends across your book of business on a macro and micro level
• Ensure maximum revenue potential is being delivered for all key accounts through account planning, optimization, troubleshooting, as well as identifying new upsell opportunities
• Prepare and present internal and client facing decks, reports and QBRs
• Maintain an in-depth understanding of our products as well as the greater digital advertising ecosystem 

• 2+ years of experience in programmatic client support role
• Familiarity with oRTB protocol
• Strong attention to detail, critical thinking and problem-solving skills
• Relevant experience in leveraging large data sets to drive informed business decisions 
• Excellent verbal and written communication skills, with the ability to communicate the big picture and drill down to supporting details
• Excellent organizational skills and detailed oriented
• Ability to manage multiple projects and deadlines based on strategic value
• Ability to collaborate within a dynamic and fast-paced team environment
• Advanced Microsoft Excel skills (pivot tables, vlookups, conditional logic) as well as Microsoft PowerPoint

Extra Credit if you have experience with (though we will train if you don’t)

• Salesforce - Internal CRM
• MS planner– Project management
• JIRA – Process management tool for communication with Product and Tech
• Kibana – Search and data visualization platform
• Grafana – Data visualization and observability platform
• Looker/Superset/Tableau – Data visualizations and dashboards

Eligibility:

• Must be legally authorized to work in the United States without employer sponsorship now or in the future.

So, if the leading edge of media technology is the place you want to be, please contact us today and let’s start the conversation!

Health & Wellbeing

Inclusive health, dental, and vision plans built to support diverse lifestyles Enhanced support for reproductive health, family planning, and new parents Employer contribution to HSA Voluntary Benefits: Pet Insurance, LegalEase Legal Assistance, Critical Illness, Hospital Indemnity, and Accident coverages Generous and inclusive paid parental leave Mental health support and Employee Assistance Program (EAP) Free access to the Calm App Monthly Wellness reimbursement Special discounts through LifeMart and Plum Benefits Flexible Time Off (FTO) policy and company breaks 11 observed Federal holidays Summer Fridays between Memorial Day and Labor Day

Inclusion & Belonging

Employee Resource Groups that foster connection and community DEI programming and initiatives Company-sponsored events to bring employees together Offices across the U.S., including Manhattan, Philadelphia, and San Jose

Financial & Security

401(k) participation with discretionary employer match Life, Short-term, and Long-term Disability coverage Cell phone and WiFi stipend Pre-tax commuter benefits Access to certified financial coaches and planning tools

Values

Passionate. We are inspired partners. Purposeful. We create with intention. Curious. We discover what’s possible.

The salary range for this role takes into account a wide range of factors considered in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications as well as other business and organizational needs. 

Cadent is an Equal Opportunity Employer and is committed to supporting all it’s employees when it comes to Inclusion & Diversity. Cadent’s policy is to provide equal opportunity for applicants & employees without regard to race, color, religion, creed, gender, gender identity or expression, sexual identity or orientation, age, national origin or ancestry, citizenship, disability or medical condition (including pregnancy, childbirth, or related medical condition), sexual and reproductive health decisions, genetic information, marital status (including domestic partnerships and civil unions), pregnancy, culture ancestry, familial or caregiver status, military status, veteran status, socioeconomic status, unemployment status, status as a victim of domestic violence or any other basis prohibited by law. and will not discriminate against the basis of disability. This commitment is honored when it comes to decisions on hiring, recruiting, training, promotions, compensations, benefits, transfers and terminations.

Cadent is seeking to actively engage with our employees from a wide variety of cultures and to connect with our clients differently. Our workforce has generational diversity that supports greater innovation when we maximize representation of all diversity. Our active employee resource groups promote engagement across all groups of individuals that are represented within the company and externally.